Member Resources

At Lanco Federal Credit Union, we want our members to have all the tools needed to acheive financial health. On this webpage, you’ll find information to help you manage your Lanco FCU accounts, your personal finances, and more.

Your Lanco FCU Accounts

Manage Your Accounts Online

Make a Loan Payment

Make a loan payment from your Lanco FCU checking or savings account:

  • Schedule your loan payment as a one-time or recurring transfer in Online Banking
  • Make a one-time loan payment transfer with Mobile Banking or Gabby
  • Call us at (717) 569-7180 or visit any branch to set up automatic payments

Make a payment to your Lanco FCU loan from a non-Lanco FCU account:

  • Make a loan payment by debit or credit card.
    A $5.00 service fee applies. A Lanco FCU credit card cannot be used to make a loan payment.
  • To make a payment from another financial institution, contact your other financial institution for information about Bill Pay or other payment options that may be available to you.

Reorder Checks

For best accuracy, we recommend that you call us to reorder checks: (717) 569-7180.
View the catalog of available designs and options.

Dispute a Debit Card or ACH Transaction

To dispute a debit card transaction, complete a Debit Dispute form and provide a written statement for each transaction being disputed.

To dispute an ACH transaction, complete a Written Statement of Unauthorized ACH Transaction form.

Submit a Change of Address

To update your street or mailing address, we must receive your written authorization. You may provide this at any Lanco FCU branch or by updating your profile in Online Banking. (We are not able to accept change of address requests via phone, mail or e-mail.)

Request or Change an ACH Origination

You may provide authorization for a recurring ACH transfer from your account at Lanco FCU to an account at another financial institution. To request a new transfer or to change or revoke a previously authorized transfer, please complete and return an ACH Origination Application form.

Request a Balance Transfer

If you are a Lanco FCU Platinum Visa® cardholder, you can request a balance transfer at any time. To submit a request, print and return the Balance Transfer Form to any Lanco FCU branch, or log into your account at GoToMyCard.com to submit a request online.

Member Offers

There’s more to Lanco FCU membership than banking services. Members can also benefit from special offers, discounted services, and other perks. View all current member offers.

Other Financial Resources

Review Your Free Credit Report

Each year, you are entitled to 1 free credit report from each of the 3 credit bureaus: Equifax, TransUnion and Experian. AnnualCreditReport.com is the ONLY authorized source to get your free annual credit report under federal law.

TIP: If you are not using a credit monitoring service to alert you of any changes to your credit reports, you may want to view only one report every four months. This way, you’ll be able to check up on your credit history more frequently than viewing all reports at once.

Identity Theft Information

Protect Yourself Against Identity Theft

The Federal Trade Commission (FTC) provides trusted information about how to protect your identity and more on the FTC Consumer Information website.

Lanco FCU partners with SHERPA Identity Theft Protection® to offer members affordable and trusted identity theft protection services. With SHERPA, your identity is protected through a combination of services that includes ongoing credit monitoring and alerts, 24/7 internet surveillance with Digital Ally, SHERPA’s proprietary cyber‐surveillance technology, as well as lost wallet and full service restoration solutions. Learn more about SHERPA Identity Theft Protection.

For Victims of Identity Theft

The federal government provides free resources to help victims of identity theft at IdentityTheft.gov. This site provides streamlined checklists and sample letters to guide you through the recovery process.

If you have SHERPA Identity Theft Protection, log into your SHERPA account or call (855) 568-3070 to contact SHERPA’s ID Restoration service for help with recovery.

Credit Union Information from NCUA

The National Credit Union Administration’s MyCreditUnion.gov website is created solely for consumers with topics including: consumer assistance, consumer privacy, fraud information, the share insurance fund, and more.

Pocket Cents, a microsite of MyCreditUnion.gov, offers financial education resources for groups including youth, teens and tweens, young adults, parents and educators, older adults, families, and service members.