Survey Says...

We want to thank all of our members who recently took the LANCO Member Satisfaction Survey. From your responses, we have learned that LANCO members are very satisfied overall, with over 60% of survey respondents being members for over 10 years. Among other factors, respondents enjoy the friendliness of LANCO staff and the fact that you’re not ‘just a number’ at LANCO.

Through this survey, we have discovered that some of the products and services offered are not well known by members, including…

• Surcharge-Free ATMs – Access your account at over 43,000 Allpoint ATMs worldwide.
• Bill Payer – Pay an unlimited number of bills online for free when you enroll in free E-Statements.
• Mobile Banking – Check balances and make transfers from your cell phone with free service.
• First Mortgages – Several first mortgage options are available through our partnership with State Financial Network. Click here for information about our Mortgage Day on January 20th.
• Visa Credit Cards – Enjoy your Visa credit card with a FIXED rate as low as 8.99% APR.*
• Private Student Loans – Make paying for college more affordable with a LANCO Private Student loan.
• Business Services – Your small business has access to free checking, a variety of loans, and more.

*Rates based on qualifications.

If you did not get a chance to take the survey and would like to share your comments or suggestions...

• Send an e-mail to:
  

  feedback@lancofcu.com

• or send a letter to:
  

  LANCO Federal Credit Union
  VP of Member Service
  349 W Roseville Rd
  Lancaster PA 17601