Last updated 3/25/2021
Information we collect
Your Personal Information
We do not automatically collect or require you to provide personal information when you visit or use our website. You may choose to use optional online services provided by us, such as account applications, contact forms, payment portals, online banking, or mobile apps, which will require you to provide personal information. When you use these services, we may collect personal information from you such as your name, e-mail address, phone number, and mailing address. As reasonably required for the services you are requesting, we may also collect information from you such as your account number, username and password, social security number, driver’s license number, and payment information.
Lanco Federal Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website. We use the information you provide online to respond to your needs and service your accounts.
Lanco Federal Credit Union is committed to protecting the privacy of its members. Federal law gives consumers the right to limit some but not all sharing. Download a copy of our Privacy Notice for details about how we collect, share, and protect your personal information.
Usage and Other Information
Online and Mobile Banking Services
If you opt to enroll in Lanco Federal Credit Union’s card management app, MyLancoCards, please also be aware of the following:
MyLancoCards (“the Solution”) periodically collects, transmits, and uses geolocation information for enabling features that prevent fraudulent card use and alerts, but only if you (“the End User”) expressly authorize collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the Solution is being used or not at all, depending on the End User’s selection. The End User can change his/her/their location permissions at any time in their device settings.
How we use collected information
We use the collected information described above as needed for ordinary business purposes, such as:
- Responding to your inquiries;
- Processing applications;
- Verifying your identity;
- Preventing fraud;
- Preventing unauthorized access of your account or our online services;
- Performing analytics related to your use of our services, including your responses to our marketing e-mails or advertisements;
- Monitoring the performance of our services;
- For any other purposes that we may specify at the time you provide your personal information.
Links to Third-Party Websites
Child Online Privacy and Protection
Lanco Federal Credit Union does not actively solicit or knowingly collect data from children under 13 years of age without obtaining consent from a parent or legal guardian.
How to Contact Us
If you have any questions about Lanco Federal Credit Union’s privacy practices, please contact us at (888) 318-4222 or by writing to Lanco Federal Credit Union, 349 West Roseville Road, Lancaster, PA 17601.