New Lanco FCU Visa® Credit Card Coming Soon!
Post-Conversion Update: MyLancoCards website and app are available!
Manage Your Credit Card Account with MyLancoCards
Lanco FCU cardholders enjoy convenient account management from any desktop or mobile device with MyLancoCards. Once you register your card, you can use your MyLancoCards profile online or in the app. Learn more about the features available with MyLancoCards.
If you already have a MyLancoCards app profile (previously MyLancoDebit):
Your existing username and password gives you access to MyLancoCards online, too! There is no need to re-enroll.
- If you have not yet added your credit card to your profile, log into the mobile app to add your new card.
- Note for Lanco FCU debit cardholders: MyLancoCards online does not yet fully support debit cards. If you’ve added a debit card to your profile, you can continue to manage your card via the app. Do not worry that the debit card doesn’t show online.
Enrolling in MyLancoCards online:
You will need to know your credit card number and the Social Security number (or TIN), date of birth, and Zip code associated with the primary cardholder on your account.
If you receive an error message or otherwise need help getting started, please contact us for assistance by calling (717) 569-7180 or completing the contact form at the bottom of this page.
(MyLancoCards website is powered by DX Online from PSCU.)
Download the MyLancoCards app on your mobile device
You can enroll via the app and enjoy the convenient features of MyLancoCards from any Apple or Android mobile device. Learn more about the MyLancoCards app, or click the links below to download the app and get started:
Tap above or search “MyLancoCards” or “Lanco FCU” in the App Store or Google Play to download.
Conversion Occurring March 25-26, 2023
Lanco Federal Credit Union is excited to be converting to a new credit card processor the weekend of March 25-26, 2023. This change will allow us to improve upon the cardholder services and features of your Lanco FCU Visa® credit card, while continuing to deliver the same excellent rates and terms that you value.
Just a few of the new features that we hope you’ll enjoy include:
- Convenience and security of contactless payments, including Tap to Pay and the option to add your card to a digital wallet.
- Online and mobile card management, giving you access to transaction history, payments and e-statements, plus the ability to set card controls, transaction notifications, and so much more.
Lanco FCU Visa credit cardholders should continue to use their existing cards through Saturday, March 25. Your new credit card(s) are expected to arrive in the mail in mid-March and can be activated starting Sunday, March 26. Rest assured that, although your card number will change, your rate, credit limit, payment due date, and other terms of your card agreement will remain the same.
Cardholders: Review These Important Details Before March 24
A Conversion Checklist was mailed to all cardholders to help make this conversion experience as smooth as possible. The important dates and recommended actions included in that letter are also detailed below for your review.
Important Information About March 2023 Payments to Your Card Account:
Any payment to your account received by us March 24-26, 2023 will be posted after conversion, with an effective date reflecting the date of receipt. If you have recurring payments set up through EZCardInfo.com, the last day that a payment may post through this service is March 24, 2023. If your payment is scheduled March 25, 2023 or later, we recommend that you schedule a one-time payment to post no later than March 24, 2023 or contact us to learn about additional payment methods available.
Credit Card Conversion Checklist
Before Friday, March 24, 2023:
- Look for your new card to arrive in the mail and keep it in a safe place.
- If you use EZCardInfo.com, access to your online account will be cut off on March 24, 2023.
- We recommend that you log into EZCardInfo.com no later than March 23, 2023 to…
- Download any transaction history you wish to save.
- Download or print any E-Statements you want to keep.
- Schedule your March 2023 payment to post on or before 3/24/23. (See note above regarding recurring payments.)
- You will need to save these items if you wish to have future access to this information.
- We recommend that you log into EZCardInfo.com no later than March 23, 2023 to…
- If applicable, redeem points for ScoreCard Rewards items.
- Don’t worry, any unused points will carry over to the new program, with similar reward options including statement credits, gift cards, merchandise, and travel.
Through Saturday, March 25, 2023:
- Continue to use your current Lanco FCU Visa credit card as usual.
On or After Sunday, March 26, 2023:
- Activate your new Lanco FCU Visa credit card(s).
- Follow the instructions on the label attached to your new card(s). Each card on the account will need to be activated to become available for use.
- FAQ- “Why do my spouse and I have different card numbers?” If you have 2 or more cards under one account, you will notice that each cardholder now has a unique card number. You will continue to see all transactions on one statement, but now with the benefit of knowing which transactions were associated with each cardholder. Plus, should one of your cards become compromised or lost, other cards on your account will remain active and available for use.
- Your old card(s) will no longer work; You can destroy and discard your old card(s).
- Follow the instructions on the label attached to your new card(s). Each card on the account will need to be activated to become available for use.
- Provide your new card information to any recurring billers or merchants to avoid any service interruptions or late payments.
- Tip: Review your prior statements or transaction history to identify any recurring payments you will need to update, such as utilities, subscriptions, and memberships.
- Update your card payment or bill pay instructions with your new credit card number (account number) and the new payment address:
- Visa
PO Box 37603
Philadelphia, PA 19101-0603
- Visa
After Monday, March 27, 2023:
- Enroll in MyLancoCards, the new way to manage your card account online or with our mobile app. More information and links coming soon.
- If desired, add your new card to your digital wallet.
- Some wallets may not be available until early April. Supported wallets include: Apple Pay, Samsung Pay, Google Pay and Garmin Pay.
Do we have your current contact information?
If you have recently changed your mailing address, e-mail address, or phone number, or if we do not have your e-mail or mobile phone number on file, please update your contact information via the Settings page in Online Banking or visit any Lanco FCU branch for assistance.
Questions? Contact Us
If you have any questions about your Lanco FCU Visa credit card, please contact us for assistance by calling (717) 569-7180 or (888) 318-4222. Or, simply complete the contact form below and we’ll respond via e-mail or phone within 1 business day.