Manage Your Lanco FCU Credit Card

Report a Lost or Stolen Visa Card

As soon as you discover that your Lanco FCU Platinum Visa has been lost or stolen, call 1-800-442-4757 to have your card blocked and reissued. If you are calling from outside of the United States, call international collect: 972-391-6840.

Alternatively, if your card has been lost or stolen during our regular business hours, you may call Lanco FCU at (717) 569-7180 or (888) 318-4222. Our regular business hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. ET.

Make a Credit Card Payment

Online or Mobile Make a payment from any checking or savings account at
By Phone, paying from a Lanco FCU account Call Gabby, Lanco FCU’s automated phone teller.
By Phone, paying from an account at another financial institution Call Visa Customer Service:
Toll free: 1-800-442-4757
International Collect: 1-972-391-6840
In Person You can make a payment at any Lanco FCU branch during business hours or by using the night depository.
By mail or Bill Payer Mail your payment to:
PO Box 672051
Dallas TX 75267

Access Your Account Online

Access your Lanco FCU Platinum Visa account online or with your mobile phone at With, you can make payments, view current and pending transactions, receive E-Statements, and much more.

Manage Your Rewards! Points

View your points balance and the Rewards! catalog

3 Women shoppingLog into your account and click on your Rewards! balance1 to access the online Rewards! catalog.

Click the “View your Rewards!” button to view your points balance and history1, browse available rewards, and redeem points for gift cards, travel, merchandise, and more.

Earn extra points in the Perks Points Mall

From the Rewards! catalog, you can also access the Perks Points Mall, where shopping at select online retailers can help you earn up to 5-times more points!2

1Your points balance will be updated within the first 3-5 business days of each month to reflect your earned points for the previous month. 2You must follow the links provided within the Perks Points Mall and use your rewards card at check out in order to earn bonus points. Bonuses will not be awarded for some services and gift cards/certificates.

Visa Phone Numbers

  • Card Activation: 1-866-883-8472
  • Customer Service: 1-800-442-4757 (International Collect: 1-972-391-6840)

    Report lost/stolen card, dispute information, Falcon Fraud Monitoring service, service, request a PIN mailer, general questions…

  • Rewards! Customer Service: 1-877-779-8915